Next Level Marine white hats on a beach with a boat.

Merchandise Ordering Policy

Thank you for choosing Next Level Marine merchandise!

We work hard to provide high-quality custom apparel while keeping our ordering process simple and transparent.

Please review our ordering policy below before submitting an apparel request.

How Ordering Works

Next Level Marine, LLC | Last Updated: June 2026

1. Submit an Apparel Request

Complete our Apparel Request Form with the product(s) you're interested in, preferred colors, sizes, quantities, and any custom design ideas.

2. Design & Approval

We'll work with you to finalize your apparel selection and create your design if needed.
Before any order is placed, you'll receive a proof or design confirmation for approval.
Once you approve your design, no changes, edits, or cancellations can be made.

3. Invoice & Payment

Once your design and apparel selections are approved, we'll send you an invoice through QuickBooks.
You may pay your invoice immediately or anytime before we place our next merchandise order.
If your invoice has not been paid when we're ready to place the order, we'll send you a payment reminder.
Orders are not placed until payment has been received in full.

Pricing

Apparel pricing is based on the current retail price from our apparel supplier.
A $7.50 customization fee is added to each item to cover professional logo application and production.
Florida sales tax will be applied where required.
Customers paying by credit or debit card will be charged a 3% processing fee based on the total invoice amount.

Shipping, Delivery & Pickup

Choose the option that works best for you:

Shipping: Flat rate of $9.99 per order.
Local Delivery: Flat rate of $9.99 per order.
Local Pickup: Free by appointment. Pickup arrangements must be scheduled with Michael.

Pickup Location

1180 8th Ave W
Palmetto, FL 34221

Order Processing

Once payment has been received, your merchandise will be included in our next bulk apparel order.
We typically place merchandise orders 3–4 times per year.

After the order has been submitted to our supplier, please allow approximately 5–7 business days for production and delivery to Next Level Marine.

We'll contact you as soon as your merchandise is ready for shipping, local delivery, or pickup.

Returns, Cancellations & Changes

Because every item is custom decorated with the Next Level Marine logo:

All sales are final.
No refunds.
No exchanges.
No cancellations after design approval.
No design changes or product substitutions after approval.
We cannot accept returns for sizing, color selection, or customer ordering errors once your order has been approved.

If your order arrives with a manufacturer defect or decoration error, please contact us so we can review the issue and determine the appropriate resolution.

Questions?

If you have any questions before placing your order, we're happy to help.

Email: nextlevelboatrepair@gmail.com

Text: (941) 281-0897

Request Next Level Marine Merchandise

Thank you for choosing Next Level Marine, LLC – taking your vessel’s performance and care to the next level.